Privacy Policy

At GetLook.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us.

01. Information We Collect

When you interact with our website, we may collect the following information:

• Personal details: your name, email address, phone number, and billing/shipping address.
• Order details: products you purchase, order history, and transaction records.
• Payment details: processed securely by trusted third-party payment providers. We do not store your card details.
• Website usage data: IP address, device type, browser type, and cookies to improve your shopping experience.

02. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.
• Communicate with you regarding orders, returns, and customer support.
• Send you promotional offers, updates, and newsletters (with opt-out option).
• Improve our website, services, and product range.
• Prevent fraud and ensure a secure shopping experience.

03. Cookies & Tracking

We use cookies and similar technologies to:

• Keep items in your shopping cart.
• Remember your preferences for faster checkout.
• Analyze website performance and improve usability.
• Show relevant promotions and advertisements.

You can manage or disable cookies through your browser settings.

04. Sharing Your Information

We may share your information with:

• Payment gateways to securely process transactions.
• Delivery partners to ship your orders.
• Marketing and analytics tools to improve our services.

We do not sell, trade, or rent your personal information to unrelated third parties. Information may be disclosed only if required by law.

05. Data Security

We use secure servers, SSL encryption, and industry-standard practices to keep your data safe. However, please note that no method of transmission over the Internet is 100% secure.

06. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.
• Opt out of promotional emails or SMS at any time.
• Contact us for any privacy-related inquiries.

07. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children.

08. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

09. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: hi@getlook.lk